Reseller web hosting allows individuals to buy web hosting space and sell it to other websites. However, to create a successful reseller business, the reseller should realize customer and market demands. Resellers may easily find good hosting providers as some hosting companies have been awarded for their devotion. One such hosting company is Heart Internet which has won the Best Reseller Host Reader’s Choice Award by About.com in 2011. Also, business owners search for the most inexpensive web hosting available which comes with reliability and quality customer service.
Typically, when resellers offer another web hosting company’s product, they keep their name at risk, hence it is essential to research the service provider. Clients do not like the idea of transferring from one hosting website to another due to problems which could have been prevented through proper research.
Some key tools for a reseller web host business are as follows:
Flexibility: The reseller’s web hosting provider might not allow them to divide the bandwidth and disk space according to the needs of the reseller’s clients. If the clients of the reseller demand such features, it is necessary that the original host offers flexibility in the hosting plan.
Uptime: Assess the hosting provider to ensure the services are reliable. Sometimes, websites might go offline because of too much load on the bandwidth or the server might also not be secure. Typically, good hosting providers put websites online as fast as possible ensuring the information is not lost.
Bandwidth: Ensure the hosting provider offers enough bandwidth to handle potential clients. Some hosting providers oversell, however, this is useful only if the reseller’s clients are not influenced. If hosting creates problems very often, it slows down websites and reseller’s name might be tarnished. For an internet business, a good business name matters a lot. Bad word of mouth might damage the reseller web hosting business. Clients who search for inexpensive web hosting demand ultimate reliability.
Customer Support: Clients demand different options for customer support. They are also looking for swift response at all times of the day. It is essential to offer customer support via email, phone and chat. Although the reseller only sells space, it is important to have answers to customer problems for a swift response. Make sure the hosting provider offers quality support round the clock. Also, check FAQs section and forums often to assess the reputation of the hosting provider through existing or old clients.